“I was in my 60s, with a family home, an investment property and two adult children who hadn’t flown the nest.”
Jane, South Morang, VIC
Tell us about the property you were selling.
I was in my 60s, with a family home, an investment property and two adult children who hadn’t flown the nest. I wanted to simplify things and set myself up for a comfortable retirement.
Eight years ago, I bought a family home in Melbourne’s outer north. Shortly afterwards, I bought an investment property nearby. The plan was to sell the family home eventually, move into the investment property and have some money to retire with.
[Things ultimately turned out a bit differently.] After moving with my children into the ex-investment property and finding that three was somewhat of a crowd (!) I decided to turn a long-held dream of moving to the coast into a reality. My kids stayed in the Melbourne property, and I’m renting a place in Warrnambool to see how things go.
It’s worked out perfectly so far. The kids still have somewhere to live, and I have somewhere to stay when I come back to Melbourne every now and then.
How did you feel about the process of selling?
I was selling in my suburb for the first time, so I didn’t know the names of local agents, let alone who was the most successful. I could have had a string of agents in there promising that they would get a really high price for my property, but I’d looked at other sales in the area and I knew I had to be more realistic.
Why did you use RateMyAgent?
Somebody told me about RateMyAgent quite a while ago. When the time came to sell my home in 2018, I thought, "Okay, I'II go online and have a look."
How did RateMyAgent help you?
RateMyAgent gave me a good picture of who had sold the most properties in the area. It saved me so much time and work! Without the objective information from RateMyAgent, I could have got 10 agents in to do appraisals, and I still would have had no idea who was the best one to go with.
RateMyAgent’s combination of sales records and vendor reviews helped me work out which agents I felt I could trust to provide an honest opinion of my home’s market value.
After using RateMyAgent to narrow down my shortlist of agents, I only interviewed two. I looked at what other vendors had said about them, and decided to go with Brett Sparks of Millership & Co. I knew the reviews were genuine and written by everyday people. This gave me confidence that I was choosing the right agent.
Brett was absolutely fantastic; I couldn't have gotten a better agent.
Would you recommend RateMyAgent, and why?
Definitely. RateMyAgent saved me time and effort during a transitional time in my life. The website is easy to use, and the idea behind it is great. I'II be telling everybody about it!
George & Ema
Everton Hills, QLD
"We found RateMyAgent just as valuable in helping us identify the values that were important to us and the kind of agent we wanted to deal with, as it was in helping us choose the actual agent."
Valerie & Norman
Port Lincoln, SA
"We were very motivated to sell the investment property, but not being from Melbourne, we didn’t know who the good agents in the area were. The managing agent put it on the market, but nothing happened. We really wanted to get things moving."
"I wanted somebody who would be sensitive to our situation and had experience in selling the homes of couples who had split up."
Beacon Hill, NSW
"I wanted to know that they were really ‘on our side’; that they would work hard for us in a falling market. During past sales I often had the feeling that the agent was on our side before we engaged them but not afterwards."
"I was also reassured by the credibility of the reviews on RateMyAgent. When you’re nervous about selling, it’s great to be able to see the experiences of people who actually sold with a particular agent."
"I was looking for an agent who would get the job done with a minimum of fuss. I found the reviews very helpful, as they talked about the level of service that various agents provided. This really helped the decision-making process."
Australia's No. 1 real estate agent reviews and ratings website. RateMyAgent helps homeowners search for, shortlist, and ultimately engage the right agent to sell their property.