“A resource that we can totally rely on.”

Valerie & Norman, Port Lincoln, SA

Jared chose Shane Spiteri to sell their home. Read their RateMyAgent review here.

Tell us about the property you were selling.

It was a 4-bedroom, 2-bathroom investment property in Melbourne’s outer west. We live in regional South Australia, and owned the Melbourne investment property for 10 years. We were reaching a time in life when we wanted to clear our debt, and not have to worry about the burden of property maintenance.

How did you feel about the process of selling?

We were very motivated to sell the investment property, but not being from Melbourne, we didn’t know who the good agents in the area were. The managing agent put it on the market, but nothing happened. We really wanted to get things moving.

Why did you use RateMyAgent?

I can't remember exactly how I came across RateMyAgent. Somewhere along the line I must have read or heard about a website where you could find the best agents in a particular area.

To start with, I was absolutely suspicious of RateMyAgent. I thought they might be trying to wheedle information out of me to use for their own advantage. But I had a look at the website, and could see no harm in submitting an enquiry. I only gave them the minimum amount of information – my first name and a phone number.

Someone rang me back almost straight away. She was gentle, affirming, and explained how the website worked. She did a really good job. This helped me gain confidence that RateMyAgent was legitimate, and boosted my confidence in using the website.

How did RateMyAgent help you?

RateMyAgent gave me the details of the top three agents in the area where we wanted to sell the investment property. I contacted each of them and read the reviews on RateMyAgent. I had nothing to lose; it wasn’t going to cost me anything.

By this stage, I thought that RateMyAgent looked very honest and upfront, and was quite easy to use. Reading the reviews of the top three agents in the area also increased my confidence in RateMyAgent as a useful way to find out which agents are doing well in any given area.

We chose Shane Spiteri from YPA Estate Agents Melton. We were really happy with his level of service. He was briliant. Everything moved quickly because he was so on-the-ball.

Would you recommend RateMyAgent, and why?

I recommend using RateMyAgent to anybody! It gave us confidence that we could find the best agents in an area far away from where we lived.

We have another investment property in our hometown. If and when we decide to sell it, we will definitely go back to RateMyAgent to look for the top agents in the area and read the reviews. It will be great to have a resource that we can totally rely on.

George & Ema

Everton Hills, QLD

"We found RateMyAgent just as valuable in helping us identify the values that were important to us and the kind of agent we wanted to deal with, as it was in helping us choose the actual agent."

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Tinbeerwah, QLD

"I wanted somebody who would be sensitive to our situation and had experience in selling the homes of couples who had split up."

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Beacon Hill, NSW

"I wanted to know that they were really ‘on our side’; that they would work hard for us in a falling market. During past sales I often had the feeling that the agent was on our side before we engaged them but not afterwards."

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Cheltenham, VIC

"I was also reassured by the credibility of the reviews on RateMyAgent. When you’re nervous about selling, it’s great to be able to see the experiences of people who actually sold with a particular agent."

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South Morang, VIC

"Without the objective information from RateMyAgent, I could have got 10 agents in to do appraisals, and I still would have had no idea who was the best one to go with."

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Toowoomba, QLD

"I was looking for an agent who would get the job done with a minimum of fuss. I found the reviews very helpful, as they talked about the level of service that various agents provided. This really helped the decision-making process."

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Australia's No. 1 real estate agent reviews and ratings website. RateMyAgent helps homeowners search for, shortlist, and ultimately engage the right agent to sell their property.